Shipping Policy

Orders placed before 12 noon EST will be shipped the same day. Customer must specify preferred shipping method either on us.vitatree.com or verbally for telephone orders. VitaTree Nutritionals reserves the right to choose their preferred shipping carrier for orders that qualify for free shipping.  Customer pays for shipping and handling for each order placed on us.vitatree.com, including auto-delivery orders and for orders taken verbally by phone. 

International Shipping Policy

We’re pleased to offer international shipping; however, please be aware that it is the customer’s responsibility to research and understand the import regulations for their destination country. Some products or ingredients may be restricted or prohibited depending on local laws.

If an order is refused by customs or returned to us due to import restrictions or other issues beyond our control, a refund will only be processed once the items are returned to our facility. Please note that original shipping costs will be deducted from the refund.

To help ensure a smooth delivery, we strongly recommend checking with your local customs office before placing an order.